How online consultation works?
1. Client will fill the details in the form made available to him/her.
2. The form provides an option to the client to opt for video/ voice call for getting their queries
answered.
3. If the client opts for the VOICE CALL option-

  • They will receive a call within 45 minutes of posting their queries or if they want they can even
    schedule a time for the same. If they want to schedule a time they will have the option of choosing
    it from a drop down menu which will have the option to select a date and a time for the call as per
    their convenience. But that schedule time will have a 30 minutes gap.
  • After this an auto generated mail will be sent to the admin and the solution experts. Even a
    confirmation mail will be sent to the client so as to comprehend that their query has been received
    by us.
  • The maximum time period of call will be 30 minutes. In case more time is required the client will
    need to repeat the same procedure.
  • After the end of the conversation a feedback form will be provided to our clients via a link sent on
    their respective e-mails.
  1. If the client opts for the VIDEO CALL option-
  • They will receive a call within 1 hour of posting their queries or if they want they can even schedule
    a time for the same. If they want to schedule a time they will have the option of choosing it from a
    drop down menu which will have the option to select a date and a time for the call as per their
    But that schedule time will have a 1 hour gap.
  • After this an auto generated mail will be sent to the admin and the solution experts. Even a
    confirmation mail will be sent to the client so as to comprehend that their query has been received
    by us.
  • The maximum time period of call will be 45 minutes. In case more time is required the client will
    need to repeat the same procedure.
  • After the end of the conversation a feedback form will be provided to our clients via a link sent on
    their respective e-mails.
  • The admin will confirm 15 minutes before the actual video call regarding the availability of the
    client at their scheduled time.
Menu